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Privacy Policy

At Lifull Connect we understand the importance of personal data for our users and customers. We are committed to your privacy and data protection rights.


This Privacy Policy describes the processing of personal information provided or collected on the sites and applications in which this Privacy Policy is published. This Privacy Policy is in accordance with the legislation in force in the places where we operate. In some cases, we may include additional data privacy notices specific to certain regions. These terms and conditions will be read in conjunction with this Policy.


This policy explains the purposes for which your personal data may be processed by this site. Please read this carefully. By using this site or any service derived from it, you agree you have been informed about the use we do of personal data collected.

Lifull Connect is formed by different companies and brands. This privacy policy is issued on behalf of the group of companies which forms part of Lifull Connect, so when we mention “Lifull Connect”, “we”, “us” or “our” in this privacy notice, we are referring to the relevant company of Lifull Connect responsible for processing your data. The Data Controller will vary depending on the country and brand providing the services or collecting the data. You can find the corresponding Data Controller in our Legal Notice.

Our brands are listed here: here. If you have any questions regarding this privacy policy, you can contact our Data Protection Officer (DPO)  here.

Lifull Connect will access to the following personal data:

a) Personal data provided voluntarily by users:

  • Name
  • Telephone number
  • Preferences
  • Email address
  • Type of alerts to receive
  • Favourite properties
  • Geolocation, only if the user activates this option on his/her device.
  • Any personal data sent directly to Lifull Connect

b) Personal data provided voluntarily by agents developers or professionals:

  • Full Name
  • Full address/business registered address
  • Phone number
  • Email address
  • Billing information
  • Other contact details (Whatsapp id, Line id, Skype id, Messenger id, Wechat id and/or website url).
  • Geolocation, only if the agent activates this option on his/her device.
  • Any personal data sent directly to Lifull Connect

c) Personal data provided voluntarily by owners:

  • Name
  • Telephone number
  • Email address
  • Property details (when publishing an Ad): total or partial address, pictures/videos, description and characteristics, contact details (Whatsapp id, Line id, Skype id, Messenger id, Wechat id) and/or website url.

d) Personal data automatically collected by Lifull Connect:


As you interact with our website, we may automatically collect Technical Data about your equipment (IP address, device details) , browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.


Register into our services is totally voluntary but for a), b) and c) some fields are mandatory and should be provided in order to provide our services. If not provided we will not be able to provide the services. Those fields usually be marked with an asterisk or a warning will inform about this.


If you use a Social Network in order to register, we will only access the data that you have authorised these entities to communicate us and for the same purposes as if you registered directly with us. Without the minimum data required we will not be able to create a user account.

Your personal data will be processed for the purposes described in this policy This policy is based on the applicable law, choices and controls that are applicable to you. We may use the information collected from you, or from devices associated with you, to:

  • register you as a user and create your account.
  • provide our services, according to the Legal Notice and applicable Terms & Conditions or those that may be established in the future with each of the users.
  • respond to consultations or information requests made by the users/agents/owners.
  • upload ads from agents/owners and publish them on our websites.
  • keep you informed about our services, activities, projects, updates and new website(s) or application(s) features by means of notices/newsletters sent by email and/or other electronic means.
  • personalize content and experiences. The information you provide will allow us to generate user profiles in order to offer you ads, products or services from Lifull Connect or our partners in a personalised manner.
  • operate, understand, optimize, develop, or improve our websites, products, services and operations.
  • detect, investigate, and prevent activities that may violate our policies or are considered illegal.
  • manage your participation in a contest or prize.
  • publish your comments (where applicable) if you are a registered user.

Lifull Connect may process your personal data on any of the following legal grounds:

  • If it is necessary in connection with contractual obbligations: managing the accounts and provide our services.
  • to comply with a legal obligation applicable to Lifull Connect.
  • Legitimate interest to keep you informed about Lifull Connect products and services and send any kind of communication using the contact details provided.
  • based on your given consent (expressed or implied as applicable) to keep you informed about Lifull Connect products and services and to send communications of your interest using the contact details provided.

Lifull Connect will only share your personal data with other entities in the following cases:

  • Owners, advertisers and agents
  • Portals or platforms that publish ads
  • When you request a service and/or more information through the contact form made available for this purpose.
  • If you post an add on our platforms your contact details (provided to us) as well as information about the property or product included on the add will be published and all our visitors and users will have access to it.
  • For the rest of purposes your personal data will not be shared, sold or disclosed. Nevertheless, your personal data might be communicated to Regulatory authorities or other third parties as per the applicable law.
  • In addition, and where applicable if you request the portability of your data, we will communicate them to the recipient that you indicate

Depending on the purpose of collection your personal data may be accessed by:

  • Staff authorized by Lifull Connect or its representatives acting on behalf of Lifull Connect, subject to the applicable privacy law.
  • Third-party service providers that may process personal data as per the instructions of Lifull Connect, upon applying the appropriate security measures necessary to ensure that we may share personal data under the enforceable privacy law. We rely, among others and by way of example, on third parties providers for hosting data, sending electronic communications or for general support and development.

You may exercise the following rights, always according to the applicable data protection law:

  • The right to request access to your personal data: you can enquire Lifull Connect about the processing of your personal data and access those
  • The right to erasure your personal data
  • The right to rectify your personal data in case they are inaccurate or incompleted
  • The right to withdraw your consent
  • Filing a complaint with the corresponding Data Protection Authority of your Country and/or region
  • The right of portability of the personal data: if you wish to have your personal data processed by a different data controller, Lifull Connect will enable the transfer of your personal data to the new data controller indicated
  • The right to request a restriction of the processing of your personal data
  • The right to object the processing of your personal data
  • The right not to be subject to a decision based solely on the automated processing of your personal data

In any event, all personal data linked to the user’s account, as well as any information and/or content included in the corresponding profile will be removed at the same time the user exercises the right of erasure. Furthermore, should the user exercise the right of erasure in connection with personal data necessary to provide the services on the Platform, Lifull Connect will be forced to terminate its relationship with the user and shall therefore unsubscribe the user, who will not be entitled to file any claim whatsoever in this respect. Erasure will be executed without prejudice to the obligation of the blocking set out in some Data Protection regulation(s) applicable.


Users may exercise their rights by sending a written communication to Lifull Connect’s corporate address indicated on our legal notice or using this form, including upon request a photocopy of the ID card or equivalent identification document.


Important: Please note that some rights included above may not be applicable to you due to applicable data protection legislation. In that case, if you excercise a right which is not applicable we will not be able to proceed with it. Check your applicable rights beforehand in order to avoid any inconvenience.

  • Lifull Connect has security measures in place to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, or inappropriately altered or disclosed. In addition, we limit access to your personal information to those third parties that need to process that information for business reasons only. In these cases we make sure that your personal information are processed following our instructions, and protected by the duty of confidentiality.
  • To protect you we have put in place procedures to detect any security breach and we will notify you and any applicable privacy regulator about any breach as appropriate and in accordance with our legal applicable obligations. However, despite the diligent implementation of such measures, the user must know that Internet security measures are not impregnable.

Lifull Connect will process your personal data for as long as may be necessary to fulfill the purposes set forth in this Privacy Policy and will keep your data as provided as per the applicable laws and regulations.

The criteria we follow in this regard are determined by:

  • The purpose of processing of the personal data collected and compliance with the purpose. This means, we will keep your data while it is active and until you cancel your account.
  • The reasons for the collection of the personal data: e.g., you may revoke your consent at any time.
  • Compulsory storage times under contractual and regulatory provisions.

Please note that in some cases Lifull Connect has the obligation to retain certain personal data of the users for an additional period of time depending on the Data Protection Regulations applicable.

Professionals working with Lifull Connect who may intervene in any way in the services provided to the user undertake not to disclose or use the information they may gain access to. In any event, any information provided by the user will be considered confidential and may not be used for purposes other than the management of the user`s account and/or the services engaged with Lifull Connect (if any). In this regard, we undertake not to disclose information regarding the purposes of the user, the information requested or the duration of our relationship with the user.

Lifull Connect operates globally, however as a matter of principle your personal information will not be transferred to third countries.In case your personal data is processed outside the EEA. Such countries may have data protection rules that are different and less protective than those of your country. If you are a resident of the European Economic Area (EEA), and your personal data is transferred outside of the EEA, we will:


Process it in a territory which the European Commission has determined provides an adequate level of protection for personal information; or


implement appropriate safeguards to protect your personal information, including transferring it in accordance with applicable transfer mechanism, including the European Commission’s standard contractual clauses. You can request a copy of these clauses to our Data Protection Office.

Special categories of data or sensitive data EU EN

We will neither collect nor process any personal data which may be especially sensitive or included in the special category of user personal data, unless said data have been provided explicitly. Special personal data categories include information related to race/ethnicity, political opinions, religious, philosophical or similar beliefs, membership in trade unions, genetic data, biometric data used for exclusive purposes of identification of an individual, health data, sexual lite or sexual orientation.

The Platform is not designed for or addressed to children under sixteen (16) years of age, who may not use it without the authorization of their parents or legal guardians. In this regard, we do not collect information from persons under said age deliberately. In any event, if any parents or legal guardians believe that their children have provided us with personal data without their consent, they should let us know by writing to here.

We undertake not to use your personal data for direct marketing purposes without your express prior consent as applicable in your country of residence.


lf, at any time, you wish to stop receiving commercial or promotionaI information from Lifull Connect or third parties, you can unsubscribe directly from marketing campaigns free of charge, by contacting us on here. or by pressing the opt-out button in your preference panel, within the user’s account. You may also use the opt-out procedure provided in any promotional message received from Lifull Connect.


Please note that, even if you decide not to subscribe or if you decide to unsubscribe from receiving promotional emails or newsletters, we may need to continue contacting you in connection with important information of a non-commercial nature, such as problem solving, inactivity or lack of use, detection and prevention of errors or, in general, compliance with the Legal Notice and operational procedures of the Platform.

Lifull Connect integrates the content of the various classified ads websites in our Platform and directs quality traffic to their advertisements. Furthermore, we are capable of generating additional traffic by sending the right advert to the right user at the right time, through our native advertising products. We use automated decision-making procedures to respond to your choices on the Platform search engine, in order to render the services under the Legal Notice and offer you a quality and satisfactory service which is in accordance with your search.


Also, we generate user profiles. To do this we use cookies and similar technologies that allows us to collect information about the searches you’ve made, the adverts or sections you’ve clicked on, the last adverts you’ve visited or the adverts that we’ve shown you on our websites. This information allows us to, for example, show you suggestions which are similar to your searches or visited adverts or to show you personalised adverts related to your searches. We could also store your pseudonymized IP address in order to send you commercial communications based on your location.

The Platform includes links to other types of websites, applications or platforms which we consider may be potentially informational and useful to you. However, keep in mind that we neither support nor recommend the content and/or services provided therein and that we are not liable for their privacy policies or terms of use. In this respect, we recommend that you read the privacy policies of any websites you may visit. Remember that the provisions herein are only applicable to personal data collected and/or processed by Lifull Connect.

We will only use your personal data as set forth in the Privacy Policy which is applicable at the time of collection of your personal data. Lifull Connect reserves the right to amend this Privacy Policy at any time by publishing said amendments on our Platform. Therefore, we recommend that you check the Privacy Policy every time you enter the Platform. You may determine if any such revision has taken place by referring to the date on which this policy was last updated.


lf we decide at any time to use personal data other than as stated at the time of collection, we will communicate said decision to you by email, provided that we have your email address. You will then be given the chance to authorize other uses or disclosures of the personal data provided by you before the amendment of our Privacy Policy.


Should any of the clauses in this Privacy Policy be eliminated or considered null and void, this will not affect the rest of the terms and conditions, which shall remain fully valid and effective under regulations in force from time to time.

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